Shipping

Australian shipping rates.

Free Shipping on orders over $79 - $10 shipping under $79.
Express Post $10 flat rate on all orders.
VIP EXPRESS is $17 - priority packing and free sticker pack.
Australia Post is used for most orders - Bulky items will be sent via courier.

Rest of the World.

All international orders shipped with Australia Post Express shipping.
New Zealand is $15 flat rate.
USA, Canada, Japan, China and Asia - $40 orders under $500, or $60 for orders over $500.
For more detailed information related to international shipping and charges, please click here.

How long does delivery usually take?

We dispatch orders within 24 hours (Monday - Friday) from purchase.
VIP Express and Express Post: 3-4 business days.
Standard delivery: 5-7 business days.
New Zealand Express 5-8 business days.

Shipping FAQ.

Do you offer in-store pickup?

Yes we do - simply select Click & Collect on checkout.

What happens if my package is lost in transit?

Rest assured that you are fully covered by Kick Push if your order gets lost or damaged in transit.

How do I track my order?

We will send you tracking information within 24 hours of dispatching your order. Please check your junk/spam folder if it hasn’t arrived, and contact us via email if you can’t find it.

Why does my tracking show an unusual location?

Unfortunately, parcels don’t travel from our warehouse directly to your address. They may take a route that looks unusual, but is standard delivery protocol, and will arrive as soon as possible.

What if I am not home for delivery?

As all our parcels require a signature, they will be taken to your nearest Australia Post office.

Why is my parcel taking longer than expected?

There are a number of reasons why it could be delayed. If your tracking is showing no movement, please contact us with your order information so we can look into this for you.